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IMPORTANT NOTICE REGARDING REPLACEMENT REQUESTS FOR FEBCO DEBIT CARDS

Dear Febco Administrators and Participants:

Over the past decade, one of the “must-have’ perks for employer-sponsored benefit packages is an account-linked debit card.  With consumers utilizing debit cards more and more each day, the convenience and security of card payment solutions is overtaking more traditional payment methods such as cash and check.

As one would expect, the expanded use of debit cards for paying medical expenses, has also increased the fees charged by the banks who issue the cards.  

For several years, Febco has absorbed the bank fees charged for the issuance of debit cards and provided both new and replacement cards at no cost to the participant or the employer.  Febco will continue to provide new and reissued cards at no cost, however effective May 1, 2018, there will be a $5.00 replacement fee automatically applied to your benefits account for each replacement card requested.  Our research has shown that most TPAs within the industry charge $10 or more for replacement cards, so we have made every effort to lower that cost for our debit card users.

If you have questions or need assistance, please contact our office at febco@febco.com or call 502-695-9690.



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