Features of the Family Plus Plan
The Family Plan Plus product is the most comprehensive approach available to minimize and mitigate the risk of becoming an identity theft victim. It is a proactive online educational and recovery program that employs proprietary risk management processes to assist subscribers in minimizing the risk of becoming an identity theft victim. The Awareness and Prevention modules are focused on education. Each module adds a successive layer of protection. The Recovery and Insurance modules are focused on the recovery process in the event that a subscriber experiences an identity theft event. The insurance module provides the subscriber's family* with reimbursement for out of pocket expenses.
In addition to identity theft protection, the Computer Protection Plan will also provide subscribers with financial reimbursement in the event their home computer requires repair as a result of physical damage and/or a computer virus.
Awareness Module
The Awareness Module is the cornerstone of this process. If a subscriber is unaware, or uninformed, of the risks and exposures associated with an identity theft event, then they are at the total mercy of any would be identity theft criminal. It is said that identity theft is the crime of opportunity, and this is because as individuals, we are uneducated about the risks and exposures associated with identity theft. The Awareness Module will provide subscribers with the education that they need to assist them in protecting their good name and identity. The Awareness Module will provide subscribers with:
- Identity theft e-mail alerts (as needed)
- Virus alerts via e-mail (as needed)
Prevention Module
With the Awareness Module as the cornerstone of the risk management process, the Prevention Module becomes the foundation. The Prevention Module will provide subscribers with easy to understand tips and techniques that will assist them in minimizing the risk of becoming an identity theft victim. Not only will these prevention methods be easy to understand, but they will also be easy to implement. In less then 30 minutes per month, a subscriber can be kept informed and shown how to minimize the risk of an identity theft event happening to them. The Prevention Module will provide subscribers with:
- Monthly e-newsletter
- Prevention tips and techniques
- Prevention product solutions
Recovery Module
Since there is no such thing as a silver bullet or a magic pill when it comes to identity theft, the Recovery Module is the module that will assist a subscriber in changing their identity theft event from a nightmare into just a bad dream. If a subscriber becomes the victim of an identity theft event, they will need help. Knowing when to start, who to contact, and what to say is going to make this process much easier for them to manage. Keep in mind that this is not something that they can turn over to their personal assistant to handle for them. An identity theft victim has to be personally involved in the process. Therefore, the Recovery Module is designed to make the process manageable. The Recovery Module will provide subscribers with an exclusive recovery checklist plus recovery materials including:
- All the form letters they will need
- Who to contact, and their contact information
- What to tell them
- What order to implement it in
- 24/7 customer service help line
- Follow up process.... Just to be sure
Insurance Module
Identity Theft Event Protection for your entire family**:
Restoring one's name and good credit is a frustrating, time-consuming and expensive process. Therefore, in response, an Insurance Module will be included that will provide expert assistance and financial relief up to the limit of coverage terms, subject to a dollar deductible (if any) for identity restoration costs, legal defense expenses, and lost wages.
- Identity Theft Event Protection
- Up to $25,000 limit per family member in Identity Theft Insurance**
- $0 Deductible
- Loss of wages are sub-limited at $1,000 per week, maximum 4 weeks per family member
- 12 month reporting period
- Provides actual cash value of the equipment damaged Computer Protection PlanSM:
The Computer Protection PlanSM is designed to keep subscribers educated about their personal computer and provides coverage for computer virus and physical damage. It pays the insured for loss, excess of any applicable deductible, resulting from a computer virus attack, first occurring during the policy period and reported within 6 months of the computer virus attack first occurring.
- Virus Alerts
- One-year subscription to a PC magazine
- Computer Virus and Physical Damage Protection
- $1,000 sub-limit for personal computer viruses and physical damage
- Covers property damage to a home computer caused by a computer virus
- Provides costs to repair, reconstruct, or replace data on a hard drive
- Computer physical damage
The Identity Theft Smart Program will also provide:
- Access to the www.IDENTITYTHEFTSMART.COM member-only web site.
- Links to other resources for information pertaining to personal identity theft issues.
- 100% satisfaction guaranteed with a 30-day refund to all subscribers.
Exclusions under the standard homeowner's policy will make this coverage primary.
*(Family Plan Plus provides coverage for up to two adults (enrollee and enrollee's spouse or domestic partner) and/or children under the age of 23 who permanently live in the same residence as the enrollee.)
**(Insurance underwritten by member companies of American International Group, Inc. The description herein is a summary only. It does not include all terms, conditions and exclusions of the policies described. For questions about coverage, please contact idtheft@aig.com or 866-826-4974. Coverage not be available to residents of New York and may not be available in other jurisdictions).
If purchased separately, all the components for this product would cost over $100 retail.